Overview

You’ll partner with program leads (End-of-Life Doula, Vigil, Caregiver Coaching, Legacy, Outreach) to ensure
accurate scheduling, timely follow-up, and organized files. You’ll also help maintain our internal
tracking—supporting grant reporting and impact storytelling, so resources reach the neighbors who need them most.

Core Responsibilities

• Manage shared inbox triage (tag/route messages, draft friendly replies, track follow-ups).
• Schedule intakes, volunteer orientations, community circles, and team meetings.
• Maintain contact lists, intake logs, referral sheets, and program calendars.
• Prepare simple documents: sign-in sheets, agendas, slide handouts, one-pagers.
• Update website content blocks (minor edits) and post event listings as guided.
• Support data entry for services delivered (counts, demographics, outcomes snapshots).
• Assist with donor/partner thank-you notes and light mail merges.
• Keep files organized: naming conventions, versioning, and accessibility-ready formats.

Time Commitment

• 2–6 hours per week, flexible scheduling; remote-friendly.
• Minimum preferred term: 8–12 weeks to learn systems and build rhythm.

Qualifications

• Organized, detail-loving, and reliable; you enjoy finishing tasks and closing loops.
• Comfort with email, calendars, spreadsheets, and shared drives (we’ll orient you).
• Clear writing and a warm, professional tone in messages and docs.
• Discretion with sensitive information; alignment with our equity-centered mission.
• Ideal for: Organized, behind-the-scenes hearts; admin pros; students building experience.

Accessibility, Equity & Inclusion

• Remote-friendly with flexible scheduling and accommodations available.
• We welcome volunteers of all backgrounds and abilities; language access arranged when feasible.
• Please review our Community Care Standards and
  Non-Discrimination Policy.

Training & Tools Provided

• Orientation to Antara programs, privacy practices, and file standards.
• Templates for emails, agendas, trackers, and simple reports.
• Light website/admin guidance for posting events or edits (no coding required).

Screening & Onboarding

• Volunteer application and quick conversation with admin lead/ED.
• Reference check (role-dependent).
• Access to shared folders, style guides, and calendars.
• Begin with a small project (e.g., inbox triage + calendar sync) to get comfy.

What You’ll Gain

• Hands-on nonprofit experience with operations and program support.
• Mentorship in compassionate, equity-centered admin practices.
• Recommendation letters and verification of hours upon request.